John Lewis to introduce click and collect charge


John Lewis has announced it plans to introduce a £2 surcharge on click and collect deliveries under the value of £30, having said it can’t afford to continue to offer the service for free. The scheme, launched in 2008, sees six million orders collected from stores every year, compared to 350,000 a year when the scheme began. The new charges are being introduced to help meet the cost of transporting smaller, individual items, which the retailer said are becoming overwhelming. […]