John Lewis has announced it plans to introduce a £2 surcharge on click and collect deliveries under the value of £30, having said it can’t afford to continue to offer the service for free. The scheme, launched in 2008, sees six million orders collected from stores every year, compared to 350,000 a year when the scheme began. The new charges are being introduced to help meet the cost of transporting smaller, individual items, which the retailer said are becoming overwhelming. […]
FTA MD of membership and policy James Hookham has said he is not surprised third party logistics companies (3PLs) have proved unwilling to discuss their role in the application of penalty charges for non-compliant deliveries at retailers’ distribution centres, and advised hauliers unhappy about having to pay the fines to stop taking on contracts that involve them.
Yodel has made its largest ever loss in the year to 30 June 2018, newly published accounts reveal.