Royal Mail Group has warned of overcapacity in the parcel market, which is leading to downward pressure on pricing, despite it handling over one billion items in a financial year for the first time. Parcel volumes at Royal Mail Group rose 3% year-on-year to 1.01 billion items for the year-ending 29 March, but revenue from this business rose by just 1% to £3.19bn as the growth came from low average unit revenue items. It also warned that the parcel market […]
B2C parcel carrier Hermes is launching a seven-day home delivery service, which it hopes will increase its first-time delivery rate.
Logistics companies and their customers are responding to seismic changes in online retail in an effort to tackle what is predicted to be an unprecedented peak in Christmas shopping.
A quarter of SME online retailers plan to focus on improving their delivery and returns processes in 2013 as the sector becomes more competitive. A study commissioned by Royal Mail revealed that small online retailers will prioritise improving their delivery and returns services above improving the range and quality of products they sell and pricing more competitively. Over half of the small e-tailers questioned saw an increase in sales last year. Some 64% are confident that sales will rise in […]