DVSA exploring Earned Recognition for operators

The DVSA is looking at the potential of an Earned Recognition process for operators. A spokesman told MT: “We are working with the industry to identify opportunities for the adoption of an Earned Recognition process. Last year we held a Voice of the Customer event and we are in regular talks with industry representatives, including TfL, about how the process would work. “We will continue to work with the industry and communicate any plans throughout 2015.” As MT understands it, […]