Yodel executive chairman Dick Stead has stressed the need for retailers and carriers to rethink the way they handle unexpected additional volume during seasonal peaks. He told MT both parties needed to ensure that the capacity problems encountered before Christmas are not repeated. Stead said there was an increasing need for retailers to better forecast how many next-day and deferred delivery orders they expect to receive during busy periods. He also admitted that the carrier struggled to cope with demand […]
First quarter daily parcel volumes were up 10% at UK Mail, but the firm expects growth to slow this year as it nears capacity.
Online retail giant Amazon has predicted that the busiest day for online shopping orders will be Monday 2 December, which is likely to trigger an increase in volumes handled by parcel carriers.
The majority of online shoppers are unwilling to pay extra for premium parcel delivery, despite demanding greater choice and flexibility, a Hermes survey has revealed. The carrier has stressed the importance of offering a variety of delivery options, after a survey of 1,000 e-retail customers, commissioned by Hermes, found that many did not want to pay extra to cover the additional cost of evening deliveries, despite wanting access to parcels in the evening. Hermes sales and marketing director Gary Winter […]