Yodel has suspended one of its couriers after publication of a YouTube video apparently showing one of its team throwing a parcel containing a Tower of London ceramic poppy over a fence. The parcel carrier, which was appointed to deliver the ceramic poppies from the Tower of London display to consumers, said staff would face disciplinary action if found to have not treated the parcels with care. In response to the YouTube video footage, executive chairman Dick Stead said Yodel […]
Yodel has expressed its disappointment at the results of a consumer poll in which it was voted the worst of the major parcel delivery firms in the UK.
Yodel is trialling a new vetting system for staff supplied to it after a subcontractor was fined £4,000 for employing an illegal worker.
Yodel network operations director Carl Moore has replaced chief operating officer Adrian Harris who resigned from the business in January this year, two years after joining the firm.