Waitrose is to trial a network of temperature-controlled locker boxes for customers to have their groceries delivered into. An initial trial began at the supermarket’s head office in Bracknell, Berkshire, last year, but it now hopes to extend the initiative to 10 more third-party locations nationwide, including airports, train stations and business parks. The lockers allow customers to place orders online and collect their groceries from a locker at a time that is convenient for them. Orders can be delivered […]
A quarter of SME online retailers plan to focus on improving their delivery and returns processes in 2013 as the sector becomes more competitive. A study commissioned by Royal Mail revealed that small online retailers will prioritise improving their delivery and returns services above improving the range and quality of products they sell and pricing more competitively. Over half of the small e-tailers questioned saw an increase in sales last year. Some 64% are confident that sales will rise in […]
Clipper Group has signed a new contract with fashion retailer Zara.
Clipper Logistics and the John Lewis Partnership have formed a joint venture company to formalise their Click and Collect partnership.