John Lewis has completed a nationwide roll-out of its click and collect offering at CollectPlus outlets, following a successful trial that began in September last year. The service has been expanded across the UK after the completion of a trial that took place in Scotland, Wales, Northern Ireland, and the south west of England. CollectPlus claims it handled over 18,000 parcels on the retailer’s behalf during the first seven months of the trial. Consumers will be charged £3 for next […]
DHL Express has opened a £1.5m service centre in Oxfordshire to meet growing demand from customers in the area.
DHL Express is to increase its prices to UK clients by an average of 4.9% next year as it looks to offset rising costs. The company said that the rate rise – which will hit customers throughout the world was due to external costs that are out of its direct control and cannot be compensated through productivity improvements or economies of scale. DHL cites research by AT Kearney from November 2011 which states that volumes for the European courier, express, […]
FedEx Express is now offering customers sending parcels to and from the UK access to its Priority Alert service. Priority Alert and Priority Alert Plus were launched in Europe, the Middle East and Africa (EMEA) yesterday [10 October]. The service identifies time-critical, valuable and temperature-sensitive parcels by the use of bright pink tape to ensure they are delivered quickly. Both priority services allow customers to monitor and track their parcel. “Our customers expect agility, speed and reliability for their global […]