Pressure mounts over DC penalties

Clipper trucks

Operators delivering to B&Q and Screwfix DCs are being called to account by customers as a result of fines. Jayne Masters, sales director at Miniclipper Logistics, told fines of £500 to £1,000 an order were being applied by the two retailers to suppliers for deliveries falling 30 minutes either side of a scheduled delivery time. This has been occurring even when early deliveries are accepted, or deliveries were only late because the DC kept the truck waiting. Masters said […]