DPD plans to offer consumers more delivery options to reduce the number of failed delivery attempts, following an upgrade to its Predict service. The service was launched in 2012 and notifies consumers of a one-hour slot when they can expect their parcel to be delivered. The upgrade will notify recipients the evening before delivery and allow them to choose one of five delivery options. These include changing the delivery day, deliver to neighbour, deliver to safe place, collect from nearest […]
John Lewis has awarded a three year contract to Hermes, which will see the parcel carrier handle 48-hour home deliveries for parcels under 15kg. Parcels will be collected from the retailer’s regional depots six days per week and delivered to Hermes’ national hub in Nuneaton, Warwickshire, where they will be sorted. They will then be transported to one of Hermes’ regional depots and distributed to customers via one of its 7,500 couriers across the UK. The firm, who handle a […]
Ocado shares took a tumble today as Morrisons announced a new store-picking service with Amazon Fresh.
Arrow XL is the UK’s largest multi-user two-man home delivery specialist, delivering around 6,000 orders every day. It was created in April 2013 with the rebranding of Yodel XL to “differentiate itself from its sister company, parcel carrier Yodel”. Chief executive Ian Howell joined Arrow XL in October 2013. His career spans 23 years in logistics and retail, starting with 10 years in operational roles for third party logistics operators including Wincanton and Tibbett & Britten. In 2000 he moved […]