Scania is celebrating its best ever year in the UK with a total of 6,846 trucks registered in 2013, up 47% on 2012, lifting its share of the heavy truck market (18 tonnes GVW plus) from 16.1% to 18.1%. “We are naturally delighted with these results, which have been achieved through an unflinching focus on customer service and a portfolio of products ideally suited to the needs of the market place,” said Scania (Great Britain) MD Claes Jacobsson. “Our ambition today is to provide the best […]
Scania has developed an updated Customer Satisfaction Index (CSI) system to help managers improve network performance and response times to customer queries.
It would be a “disaster” for the commercial vehicle industry if the UK crashed out of the EU in 2019 without a good trade deal with the remaining EU27 countries, SMMT chief executive Mike Hawes has warned.
Martin Hay will succeed Claes Jacobsson as MD of Scania (Great Britain) from 1 September.