Royal Mail sees new pricing model affect parcel volumes


Royal Mail has admitted that the threat of industrial action and the introduction of size-based parcel pricing led to volumes being flat in the first nine months of the current financial year. In its interim management statement covering the nine months ended 29 December 2013, like-for-like turnover in its UK parcels business rose 8% due to the introduction of a new pricing model, but also led to a decline in consumer volume. Despite seeing growth in account parcel volumes, the […]