The post and parcels industry has said the impending Royal Mail strike could force customers to rethink their delivery options as rival operators prepare for disruption to their final-mile deliveries. Patrick Gallagher, CEO at same-day carrier CitySprint, said retailers have been gearing up for potential strike action since the ballot by the Communication Workers Union (CWU) was revealed in September. “No network in the UK has the domestic delivery reach or capability of the Royal Mail, underlining the dependency of […]
DHL Supply Chain has urged striking delivery drivers and warehouse staff in Liverpool to observe social distancing measures after it was blamed for calling out the police “at least 10 times”.
UK Mail has declined to say what changes it has made to its operation since staff at one of its depots were shown on television mistreating customer consignments.
Ofcom is concerned that Royal Mail could potentially cross-subsidise its parcels operation through its letters business, as its market share and delivery network is much more established in the latter.