DPD and Hermes launch returns service for DPD customers


DPD has launched a customer returns service in conjunction with Hermes, extending the parcel carriers’ seven-year relationship. The recently-launched service will utilise Hermes’ myHermes ParcelShops network by offering DPD customers the opportunity to return unwanted goods by dropping their parcel off at convenience stores. Hermes will then collect parcels from the stores daily. The carriers’ have worked together since 2006 to deliver DPD’s Homecall service, with Hermes providing a 2-5 day home delivery service for DPD. The firms also plan […]