DPD has launched a customer returns service in conjunction with Hermes, extending the parcel carriers’ seven-year relationship. The recently-launched service will utilise Hermes’ myHermes ParcelShops network by offering DPD customers the opportunity to return unwanted goods by dropping their parcel off at convenience stores. Hermes will then collect parcels from the stores daily. The carriers’ have worked together since 2006 to deliver DPD’s Homecall service, with Hermes providing a 2-5 day home delivery service for DPD. The firms also plan […]
Potter Logistics has won a £1m contract with Westmill Foods, building on an existing relationship.
The majority of online shoppers are unwilling to pay extra for premium parcel delivery, despite demanding greater choice and flexibility, a Hermes survey has revealed. The carrier has stressed the importance of offering a variety of delivery options, after a survey of 1,000 e-retail customers, commissioned by Hermes, found that many did not want to pay extra to cover the additional cost of evening deliveries, despite wanting access to parcels in the evening. Hermes sales and marketing director Gary Winter […]
Courier franchise network Diamond Logistics opened four new depots last month as it continues with ambitions to operate over 30 sites by the end of 2015.