Hermes has teamed up with ByBox to offer a parcel locker delivery and collection service for SMEs and online retailers. The carrier will launch the service with 100 drop-off and pick up points across the UK, with hopes to increase the number of lockers to 250 by the end of 2013. The lockers will be maintained by ByBox, which has already had other carriers including La Poste and Flying Cargo Express, a division of FedEx in Israel, making us of […]
A quarter of internet shoppers have a next-day delivery subscription, Royal Mail has found, and warned retailers that they must keep up with demand for fast, free delivery to retain their customers.
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Hermes has spent £18m on handheld technology to improve its customers’ experience.