Home delivery specialist Yodel has gone through some well-publicised growing pains since its creation from the merger of HDNL and the day domestic side of DHL in 2010.Despite halving its losses, it still posted a £67m deficit at the end of June 2012 and had suffered capacity issues during the 2011 Christmas peak as it struggled to cope with the influx of volumes. It was clear that the company needed someone to take the helm and help turn the company around and Yodel […]
A quarter of SME online retailers plan to focus on improving their delivery and returns processes in 2013 as the sector becomes more competitive. A study commissioned by Royal Mail revealed that small online retailers will prioritise improving their delivery and returns services above improving the range and quality of products they sell and pricing more competitively. Over half of the small e-tailers questioned saw an increase in sales last year. Some 64% are confident that sales will rise in […]
DPD Group is rebranding its B2B-focused Interlink Express to improve brand consistency within the UK.
UPS and TNT Express have submitted remedies to the European Commission to address its competition concerns, extending the review period further. The submission extends the EC’s review period by 15 business days to 5 February 2013. The proposed remedies involve the sale of the business activities and its assets. UPS needs to ensure the long-term viability of these activities and the continuity of service already provided by TNT Express. In order to receive approval, the EC will market-test the remedies. […]