Royal Mail missed its first class mail delivery target last year, after it experienced final mile delivery difficulties during the Olympic and Paralympic Games, as well as the wintery weather throughout January, February and March. The operator missed its target to deliver 93% of all first class items the next day, delivering only 91.7% on time. Figures published last week also revealed that it closed nine mail sort centres and revised delivery methods in over 400 delivery offices in the […]
The majority of online shoppers are unwilling to pay extra for premium parcel delivery, despite demanding greater choice and flexibility, a Hermes survey has revealed. The carrier has stressed the importance of offering a variety of delivery options, after a survey of 1,000 e-retail customers, commissioned by Hermes, found that many did not want to pay extra to cover the additional cost of evening deliveries, despite wanting access to parcels in the evening. Hermes sales and marketing director Gary Winter […]
The government is to sell its remaining stake in Royal Mail, completing the company’s journey from public-to-private road transport heavyweight.
Royal Mail is increasing prices for some of its mail contracts to help offset the impact of the decline in mail volumes and generate cost savings.