City Link will need to improve account management and customer service if it is to become profitable again, analysts said, following its sale to private equity investor Better Capital. Experts said the carrier has a better chance of completing its turnaround programme without pressure from former parent Rentokil Initial after suffering five consecutive years of losses. Frank Proud, director at Apex Insight, told MT: “Completing this turnaround in a more discreet environment of private equity ownership will probably come as […]
February 13, 2013 Chris Druce
New research suggests operators’ expectations of growth this year could be hamstrung by a lack of innovation within the road transport sector.
April 29, 2013 Ashleigh Wight
Rentokil Initial has sold City Link to turnaround investment firm Better Capital.