City Link will need to improve account management and customer service if it is to become profitable again, analysts said, following its sale to private equity investor Better Capital. Experts said the carrier has a better chance of completing its turnaround programme without pressure from former parent Rentokil Initial after suffering five consecutive years of losses. Frank Proud, director at Apex Insight, told MT: “Completing this turnaround in a more discreet environment of private equity ownership will probably come as […]
Parcelforce Worldwide has released the details of its contract with Palletways, revealed by Motortransport.co.uk in January.
A courier firm that works with retailer Amazon has settled four cases with its drivers and the GMB over an employment status dispute.
Yodel delivered over 14 million parcels during the Christmas peak after investing heavily in planning and boosting capacity. The company added that between 1 December and 24 December only a small number of parcels weren’t delivered, in the main where it was unable to gain access to the address or the addressee was unavailable to sign for the delivery. Yodel began investing in peak planning in the spring, including increasing its capacity by opening temporary service centres and 15 contingency […]