Two post and parcel carriers at the centre of a recent investigation by Channel 4 programme Dispatches have said they do not believe its findings to be representative of service levels across their operations. In a report broadcast on 29 April, Dispatches showed staff secretly filmed at UK Mail’s Bournemouth depot throwing and kicking parcels marked ‘fragile’ around; sweeping parcels indiscriminately from conveyors to floor; and leaving boxes stacked six-high, leaning over precariously. Staff were also filmed suggesting that items […]
City Link has opened a new depot in Southampton to handle increased demand for parcel collection and delivery in the area.
Parcel delivery network APC Overnight made a £4.42m pre-tax profit last year, a 30.4% increase on the previous year’s figures. Turnover for the year ended 31 March 2012 rose 13.5% to £65.7m (2010/11: £57.9m) as a result of increased customer demand. Chief executive Syed Ziaullah said: “These results really are a reflection of the huge surge in customer demand seen right across the business during the last financial year. “We pride ourselves on delivering the best service in the business […]