Two post and parcel carriers at the centre of a recent investigation by Channel 4 programme Dispatches have said they do not believe its findings to be representative of service levels across their operations. In a report broadcast on 29 April, Dispatches showed staff secretly filmed at UK Mail’s Bournemouth depot throwing and kicking parcels marked ‘fragile’ around; sweeping parcels indiscriminately from conveyors to floor; and leaving boxes stacked six-high, leaning over precariously. Staff were also filmed suggesting that items […]
Heathrow-based courier Crossflight has acquired the operations of North London firm DDI Worldwide as part of its expansion strategy. As of today (7 January), Crossflight will run DDI’s express courier, UK overnight and mail services out of its headquarters in Heathrow. Crossflight said the move will be seamless for all of DDI’s customers and the combined company will operate under the Crossflight brand. Crossflight MD Richard Stoughton said: “This important acquisition not only allows us to grow our business further, […]
DX has met with residents of a village who are protesting the proposed build of the parcel courier’s new super hub in Essington, Staffordshire.