Hermes wins Cotton Traders customer returns contract


Hermes has won a contract with clothing and footwear company Cotton Traders. The contract will cover returns of unwanted customer purchases using courier collection or customer drop-off in a Hermes ParcelShop. Consumers will be able to choose a specific day for a Hermes courier to pick up their parcel from home, a neighbour or a nominated safe place. Labels will be available on the Cotton Traders website, for consumers to print off to attach to their parcel. Cotton Traders chose […]