Royal Mail has revealed that fuel costs for its fleet of 37,000 light and heavy commercial vehicles are at a record high, pushing it to introduce a fuel surcharge for the first time. It has applied a 2.5% fuel surcharge to some of its contract parcels services to bring it more in line with competitors, which it said is “considerably lower” than other carriers’ charges. A Royal Mail spokesman told MT: “The price of fuel is a major element of […]
TNT Post is giving its customers the ability to monitor the status of their parcel and packet deliveries for the first time with the launch of a track and trace system.
Ofcom has provisionally found that Royal Mail breached competition law with the price increases competitor Whistl complained to the regulator about last year.
Hermes has opened two depots in Coventry and Carlisle, bringing its network of depots and hubs to a total of 24. The parcel firm says the new sites are necessary to accommodate the expected growth in parcel volumes ahead of the Christmas peak. The new depot in Coventry is expected to handle around 24,000 parcels per day, with this total rising to 43,000 over the Christmas period, while the Carlisle site will handle 6,500 parcels each day for the firm. […]