UPS UK, Ireland and Nordics president Cindy Miller has been promoted to president of UPS Europe. Miller will assume her new role from 30 April and will be responsible for operations over 120 countries in Europe, the Middle East and Africa. A spokeswoman said her successor will be announced in due course. Miller has held senior executive positions in Europe since 2008, including president of UPS South Europe and Africa. She has also held senior roles in the United States. […]
City Link is to offer a two-hour window for B2C deliveries in a bid to increase its first time delivery rate and boost service levels.
Regulatory approval for the multi-billion euro UPS and TNT Express merger is dependent on whether the new company would be challenged enough by its competitors, the European Commission has said. If the deal is approved, the number of major parcel delivery companies in Europe will be reduced from four to three, which the regulator is concerned will reduce the amount of competitive service customers will have access to. Joaquín Almunia, vice president of the European Commission, responsible for competition policy, […]
City Link will need to improve account management and customer service if it is to become profitable again, analysts said, following its sale to private equity investor Better Capital.