Yodel has appointed Neil Lloyd as chief executive, following the departure of Jonathan Smith in January.Lloyd, who was previously chief operating officer at facilities provider and catering firm ISS UK, will report to executive chairman Dick Stead, who temporarily managed the company since Smith’s departure. Lloyd said: “I am very pleased to be joining Yodel at this exciting period in its development. I am keen to ensure that Yodel develops a reputation for first class customer service through cultural change […]
Royal Mail’s European parcels division remained the business’s driving force in the nine months ended 24 December 2017, while its UK letter volumes and turnover continued to dwindle.
CitySprint has introduced a one-hour delivery-window service for retailers, allowing them to offer greater flexibility in regards customer deliveries. The MyTime service, launched by the same day courier yesterday, allows customers to choose a specific time and date for delivery: including same day, next day, or delivery on another date specified by the customer. The service, which the courier firm hopes will boost customer satisfaction and therefore loyalty amongst its retail clients, also provides the option to track a parcel […]
B2C parcel giant DPD says it is enhancing its green credentials by providing carbon neutral shipping from its five major European markets at no extra cost to the customer. The initiative, badged Total Zero, will see the company build on measures to reduce its carbon footprint as well as buy carbon credits to offset remaining CO2 from its 2.5m daily parcel movements. From July, business and consumer shipments to all destinations around the world from France, Germany, UK, Netherlands, Belgium […]