A quarter of SME online retailers plan to focus on improving their delivery and returns processes in 2013 as the sector becomes more competitive. A study commissioned by Royal Mail revealed that small online retailers will prioritise improving their delivery and returns services above improving the range and quality of products they sell and pricing more competitively. Over half of the small e-tailers questioned saw an increase in sales last year. Some 64% are confident that sales will rise in […]
TNT Express saw a 13% drop in EMEA operating profit in the third quarter, despite a 3,2% turnover rise, due to “challenging trading conditions in Europe”. The parcel firm, which last week received a statement of objections from the European Commission ahead of its acquisition by UPS, did not perform as well in its EMEA operations as it had during the same period in 2011, its Q3 trading results revealed. Reported operating profit margins fell from 6.4% in Q3 2011 […]
Tuffnells Parcels Express contributed £114m of revenue and £9.7m of operating profit to its new owner Connect Group in the year to the end of August, group chief executive Mark Cashmore has revealed.
Royal Mail has been granted permission to extend its Parcelforce depot in Newport, south Wales, as part of a multi-million pound investment in its parcels business.