In November, City Link’s parent Rentokil revealed the express parcels firm had recorded a loss for the first nine months of the year of £24m, albeit £1m less than that posted in the same period of 2011 on revenue up £7m to £225m. Nevertheless Rentokil chief executive Alan Brown reaffirmed his faith in the management team City Link MD Dave Smith has assembled – largely from former colleagues from Royal Mail – and the latest three year recovery plan that […]
A quarter of SME online retailers plan to focus on improving their delivery and returns processes in 2013 as the sector becomes more competitive. A study commissioned by Royal Mail revealed that small online retailers will prioritise improving their delivery and returns services above improving the range and quality of products they sell and pricing more competitively. Over half of the small e-tailers questioned saw an increase in sales last year. Some 64% are confident that sales will rise in […]
Parcel collection and delivery service Doddle, which has parcel shops at a number of National Rail stations in the South East, plans to have 300 locations open in the next three years.