DHL Express is to increase its prices to UK clients by an average of 4.9% next year as it looks to offset rising costs. The company said that the rate rise – which will hit customers throughout the world was due to external costs that are out of its direct control and cannot be compensated through productivity improvements or economies of scale. DHL cites research by AT Kearney from November 2011 which states that volumes for the European courier, express, […]
A 15% surge in online retail returns is expected to be handled by parcel carriers today (6 December), following the high volumes processed on ‘Cyber Monday’. A peak in the number of items being returned is expected to be handled on ‘Boomerang Thursday’, CollectPlus research has revealed. The firm found that a quarter of online shoppers are happy to return items today as they are confident they will receive replacements before Christmas. Software firm MetaPack revealed that over 2 million […]
The dispute between DHL Supply Chain and union Unite, which was set to disrupt fuel deliveries to Morrisons forecourts across London, the South East and East Anglia, has been resolved.