The surge of e-retailing is presenting parcel carriers with a conundrum: how do carriers profit from the rapid surge in B2C volumes, while ensuring their networks are able to cope with capacity demands? Hayley Pink reports Peak period capacity is at breaking point, City Link MD David Smith warned an industry conference in June, with the 2012 Christmas period posing a record challenge for carriers and retailers alike. Smith says there has been no new capacity in the industry since […]
Parcels delivery giant Hermes has completed the installation of a third sortation tier at its Rugby super hub, which at 270,000sq ft is claimed to be Europe’s largest automated parcels sortation centre.
DPD research has revealed that three-quarters (73%) of Brits have ditched their online shop at checkout stage due to restrictive or expensive delivery options. Around 40% of shoppers complained that they are not generally offered a free delivery option, despite the fact this is the preferred choice for three-quarters of consumers. However, a quarter (26%) of shoppers would opt for timed delivery slots above a free service. Dwain McDonald, DPD chief executive, says: “Online cart abandonment costs e-tailers millions of […]
DPD’s ‘NHS Thursday’ initiative has gathered momentum, with the parcel firm gearing up to deliver more than 60,000 donated items to hospitals thanks to the generosity of its staff.