Royal Mail is planning a nationwide roll out of its ‘Delivery to Neighbour’ service in late September, to bring its final mile service more in line with competitors. Currently the only major delivery company not offering the service, it is awaiting regulatory approval from Ofcom, which will allow Royal Mail to deliver large parcels and items that require a signature to neighbours when customers are out. Mike Newnham, Royal Mail’s chief customer officer, says: “The results of the trial showed […]
Royal Mail has settled its long-running dispute with members of the Communication Workers Union (CWU).
A quarter of internet shoppers have a next-day delivery subscription, Royal Mail has found, and warned retailers that they must keep up with demand for fast, free delivery to retain their customers.
UK Mail chief executive Guy Buswell has said the company will be investing in its depot network and automated sortation equipment after delivering an18% uplift in pre-tax profit.