Royal Mail to revamp final mile parcel service

August 17, 2012 Ashleigh Wight


 

Royal Mail is planning a nationwide roll out of its ‘Delivery to Neighbour’ service in late September, to bring its final mile service more in line with competitors. Currently the only major delivery company not offering the service, it is awaiting regulatory approval from Ofcom, which will allow Royal Mail to deliver large parcels and items that require a signature to neighbours when customers are out. Mike Newnham, Royal Mail’s chief customer officer, says: “The results of the trial showed […]




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Royal Mail gets green light to revamp final mile deliveries

September 28, 2012 Ashleigh Wight

Royal Mail has received approval to  revamp its final mile delivery service, and will roll out its Delivery to Neighbour initiative next week. It has received regulatory approval from Ofcom to launch the programme on Monday 1 October, allowing the firm to  deliver large items or items that require a signature to a neighbouring address if no one is home to receive them. Until now it was  the only major delivery company in the UK who did not offer the […]