UK Mail Group has made a “satisfactory” start to its financial year, with revenue up by 13% compared with the same period last year, or by 10% if excluding Royal Mail price hikes implemented on 2 April. First-quarter results, for the period 1 April to 10 July, show mixed fortunes across the group’s four divisions – parcels, mail, courier and pallets – with tight cost control remaining a key focus across the board. The parcels business showed good growth in […]
Turnover at UK Mail Group is ahead of expectations as its parcels business continues to post double-digit growth in the B2C sector.
FedEx Express is now offering customers sending parcels to and from the UK access to its Priority Alert service. Priority Alert and Priority Alert Plus were launched in Europe, the Middle East and Africa (EMEA) yesterday [10 October]. The service identifies time-critical, valuable and temperature-sensitive parcels by the use of bright pink tape to ensure they are delivered quickly. Both priority services allow customers to monitor and track their parcel. “Our customers expect agility, speed and reliability for their global […]
Global Freight Solutions (GFS) has revealed a sharp increase in the number of British-based online retailers seeking advice about delivery standards. The parcels management firm says retailers are now more savvy about how effective deliveries play an essential part in maintaining customer satisfaction and encouraging repeat business. Simon Veale, director at GFS, says: “For some, pressures on their delivery networks in the run-up to the Christmas peak season really brought home the importance of making contingencies to get goods to […]