DPD’s smartphone-friendly website has smashed the one million unique user milestone, with more than 2.5 million parcels tracked via the online service in its first six months of operation. Since its launch in November 2011, which the parcels giant says was an industry-first, more than 55,000 deliveries have also been rearranged via the QR (quick response) codes printed on DPD calling cards. Customers scan the code and are directed instantly to the specific web page allowing redelivery. Dwain McDonald, DPD […]
John Lewis has awarded a three year contract to Hermes, which will see the parcel carrier handle 48-hour home deliveries for parcels under 15kg. Parcels will be collected from the retailer’s regional depots six days per week and delivered to Hermes’ national hub in Nuneaton, Warwickshire, where they will be sorted. They will then be transported to one of Hermes’ regional depots and distributed to customers via one of its 7,500 couriers across the UK. The firm, who handle a […]
Ocado is to develop a fourth hub in south-east London, as the popularity of online shopping continues to drive the need for more capacity.
DPD topped £1bn of turnover for the first time in 2016 and the Motor Transport Award multiple winner said it is aiming for £2bn of turnover by 2025.