DPD’s smartphone-friendly website has smashed the one million unique user milestone, with more than 2.5 million parcels tracked via the online service in its first six months of operation. Since its launch in November 2011, which the parcels giant says was an industry-first, more than 55,000 deliveries have also been rearranged via the QR (quick response) codes printed on DPD calling cards. Customers scan the code and are directed instantly to the specific web page allowing redelivery. Dwain McDonald, DPD […]
Royal Mail has admitted it expects to make a loss in this financial year and won’t return to profit unless the business is overhauled to reflect a decline in letter volumes and a boom in parcel deliveries.
Many of the UK’s major multi-modal operators will be heading to the Multimodal exhibition at the Birmingham NEC later this month.