DPD’s smartphone-friendly website has smashed the one million unique user milestone, with more than 2.5 million parcels tracked via the online service in its first six months of operation. Since its launch in November 2011, which the parcels giant says was an industry-first, more than 55,000 deliveries have also been rearranged via the QR (quick response) codes printed on DPD calling cards. Customers scan the code and are directed instantly to the specific web page allowing redelivery. Dwain McDonald, DPD […]
DPD is to increase its nationwide capacity by opening 15 new or upgraded depots by the end of next year, including three that will be double the size of its regular sites.
Serial winner DPD UK never loses sight of the fact that its customers are the retailers who pay it to deliver their products and Project Shine, designed to address a host of minor yet significant issues in 2017, has certainly raised the bar
Hermes has won a three-year contract with mail order clothing retailer Chums to handle over 250,000 home deliveries a year.