Hermes has revealed record results at its UK division, with revenue up 22% in 2011. The parcels company says this reinforces its position as the country’s second-largest home-delivery business. Revenue stood at €303m during 2011, up from €248m in the previous year. Hermes says its UK arm handled more than 140 million parcels during the year, as demand for its home delivery services increased with online retail sales. Carole Woodhead, chief executive at Hermes UK, says: “Our UK business has […]
From the outset of this pandemic the government made it clear that home delivery was vital to the fight against COVID-19 and that company’s like ours were doing essential work. It made sense – home delivery enables people to get the items they need while self-isolating or following the government’s guidelines to stay at home.
Despite new business wins and growth in average storage volumes, turnover at Boughey Distribution remained flat last year.
City Link will need to improve account management and customer service if it is to become profitable again, analysts said, following its sale to private equity investor Better Capital.