DPD is urging the parcels sector to focus on helping retailers avoid unhappy customers through failed deliveries following a new consumer campaign launched this morning on ITV’s Daybreak programme, Stand and Deliver. Speaking in reaction to Money Saving Expert Martin Lewis’s campaign to help shoppers stand up for their rights after a failed parcel delivery, DPD CEO Dwain McDonald says the spotlight is now on both the delivery sector and online retailers. He adds: “Both parties have to work together […]
DPDgroup has increased its majority shareholding in e-commerce delivery company WnDirect to 83%, effectively taking full control of the business.
Former DPD director Charlie Shiels has been appointed as the permanent CEO of ArrowXL, after his predecessor Ian Howell stepped down in September.