DPD is urging the parcels sector to focus on helping retailers avoid unhappy customers through failed deliveries following a new consumer campaign launched this morning on ITV’s Daybreak programme, Stand and Deliver. Speaking in reaction to Money Saving Expert Martin Lewis’s campaign to help shoppers stand up for their rights after a failed parcel delivery, DPD CEO Dwain McDonald says the spotlight is now on both the delivery sector and online retailers. He adds: “Both parties have to work together […]
Multi-Motor Transport Award winning parcels carrier DPDgroup is set to introduce a new service later this year that will allow its customers to choose their own hour-long delivery slot.
DPD UK has opened its first all-electric last-mile delivery depot in Westminster, London today (17 October).
Hermes is set to roll out an improved delivery window service this year, which will narrow its delivery slots down to just a couple of hours.