DPD is urging the parcels sector to focus on helping retailers avoid unhappy customers through failed deliveries following a new consumer campaign launched this morning on ITV’s Daybreak programme, Stand and Deliver. Speaking in reaction to Money Saving Expert Martin Lewis’s campaign to help shoppers stand up for their rights after a failed parcel delivery, DPD CEO Dwain McDonald says the spotlight is now on both the delivery sector and online retailers. He adds: “Both parties have to work together […]
DPD has renewed its contract with online fashion retailer ASOS in a new multi-million pound, five-year deal.
It is an unrealistic consumer expectation, not poor performance from parcel carriers, that has led to a report suggesting a third of peak-time parcels are delivered at the wrong time, according to a market expert.
Parcel firm DPD will take delivery of 300 new Nissan e-NV200 vans by May, in what it believes to be the largest single UK commercial electric van order to date.