Parcels expert Frank Proud argues that the embattled parcels carrier has a bright future ahead of it. While the full story of peak 2017 has not yet been told, it looked like, this year, Yodel had sailed through the Christmas period with only positive headlines. The company announced it had seen a 20% improvement in its TrustPilot rating between Black Friday and Christmas Day, and that 82% of customers had reported a “good” or “great” delivery experience via its feedback […]
Yodel has changed the partner it works with for international deliveries, enabling it to offer fully tracked international delivery.
Yodel has confirmed the schedule of its service centre closure programme, as it enters the final phase of the merger of the Home Delivery Network and DHL Domestic UK businesses. According to an internal letter seen by MT, the parcels giant has been transferring volumes across from Cardiff (the first site set to close) to Nantgarw since Friday 10 February, with Cardiff due to shutdown on Friday 17 February, a move which the company has confirmed. The rest of the […]
Yodel has added 13 sites to its network for this Christmas as it prepares to handle 15% more parcels than last year.