Carole Walker has been promoted to CEO of Hermes Europe, with UK MD Martijn de Lange stepping into her shoes as UK CEO. The new appointments take effect from today (2 November). Hermes said that Walker and de Lange will work closely over the coming months to ensure the UK division sees a seamless transition between the CEOs. Walker has held the UK CEO role since 2009, having joined the Otto Group 30 years ago. She said: “I am incredibly […]
It is an unrealistic consumer expectation, not poor performance from parcel carriers, that has led to a report suggesting a third of peak-time parcels are delivered at the wrong time, according to a market expert.
Hermes has revealed that each of its ParcelShops handled an average 60 parcels a week in the run up to Christmas, as more than 60,000 parcels were moved through the network during the festive period. The carrier has also hit its target of opening 1,000 ParcelShops by the end of 2012, just five months after launching the service in June 2012 with 500 locations. A spokesman for the firm said: “The volumes for ParcelShop are running ahead of expectations and […]
Hermes processed 4.8 million orders over the Black Friday weekend, an increase of 34% compared with last year, despite adverse weather conditions.