DPD Group is rebranding its B2B-focused Interlink Express to improve brand consistency within the UK. From 6 February, Interlink will become DPD Local. Founded in 1979, Interlink operates from 90 depots using the same Motor Transport award-winning technology and services as its sister company DPD. It claims to be one of the largest franchise operations in the UK. The DPD Local will carry the tagline; “Your local delivery experts” maintaining a link to its past. Group chief executive Dwain McDonald […]
DPD’s smartphone-friendly website has smashed the one million unique user milestone, with more than 2.5 million parcels tracked via the online service in its first six months of operation. Since its launch in November 2011, which the parcels giant says was an industry-first, more than 55,000 deliveries have also been rearranged via the QR (quick response) codes printed on DPD calling cards. Customers scan the code and are directed instantly to the specific web page allowing redelivery. Dwain McDonald, DPD […]
Hermes has spent £18m on handheld technology to improve its customers’ experience.
Turnover and pre-tax profit at Royal Mail Group continued to climb last year, despite increased competition in the parcels sector and declining letter volumes.