DPDGroup is to roll out its Precise service, which allows customers to pick an hour-long delivery slot, to more customers later this year. Launched last year with client Asos, the service is currently only used by seven of the parcel carrier’s “major” clients. Speaking at The Delivery Conference in London today (31 January) chief executive Dwain McDonald told delegates: “It’s a nationwide service empowering around seven of our major clients, and we’re going to have a bigger roll out during Q2 […]
An HMRC investigation into Hermes’ use of self-employed couriers could have implications for the entire parcels sector, according to an industry expert.
The chief executive of Hermes UK has admitted the company had not been as compassionate as it expected itself to be with its self-employed couriers, as a government minister called on HMRC to investigate the carrier’s zero-hours contracts.
Hermes has disputed claims that it pays its couriers less than the minimum wage, after an investigation by The Guardian suggested some of the carrier’s self-employed workers earn as little as £5.50 an hour.