Argos is installing Microlise’s telematics hardware across its two-man home delivery fleet. The tool will give Argos’s transport teams and contact centre teams live visibility of vehicles and expected times of arrival and allow drivers, via a smartphone app, to monitor their performance, helping them to improve their driving skills and cut fuel consumption. “Delivering a positive customer experience is an absolute priority for us and customers tell us that being on-time or informing them of any change is really […]
Retailer Argos has said it managed to operate a normal service for customers despite a strike by warehouse staff at five of its distribution centres on Friday.
Big improvements in the way huge amounts of data is analysed could soon lead to detailed risk ratings for specific roads at different times of the day, according to Matthew Hague, executive director – product strategy at Microlise.
Her Royal Highhness Princess Anne will speak at this year’s Microlise Transport Conference, in her capacity as patron of transport charity Transaid.