IoC adds final mile delivery apprenticeship to training portfolio


 

A final mile delivery trailblazer apprenticeship was given the green light at the end of last year, backed by the Institute of Couriers (IoC). The level two apprenticeship will follow a year-long programme, training future final mile drivers , covering topics such as customer service, returns and failed deliveries. The scheme joins the other apprenticeships developed by the IoC last year, including a five-year programme to become an express delivery manager. IoC chairman Carl Lomas said the scheme was a […]