IoC

A final mile delivery trailblazer apprenticeship was given the green light at the end of last year, backed by the Institute of Couriers (IoC).

The level two apprenticeship will follow a year-long programme, training future final mile drivers , covering topics such as customer service, returns and failed deliveries.

The scheme joins the other apprenticeships developed by the IoC last year, including a five-year programme to become an express delivery manager.

IoC chairman Carl Lomas said the scheme was a “solution to the next-generation workforce in final mile”.

He added: “More than 20 years since the first NVQs in transport, the Trailblazer level two is cleared to go. This is the next-generation workforce funded to enter our sector. Developed by employers for employers.”

The IoC is to hold industry briefings on the new training programme on 25 January and 10 February.