Arrow XL split from Yodel in 2013, and in the last two years chief executive Ian Howell has built a two-man delivery firm that prides itself on giving all of its customers the VIP treatment. You could be forgiven for thinking of two-man delivery as the awkward cousin of the more glamorous parcels sector. But Arrow XL chief executive Ian Howell has spent the first two years in the role giving the business the VIP treatment. New technology and a […]
Arrow XL is the UK’s largest multi-user two-man home delivery specialist, delivering around 6,000 orders every day. It was created in April 2013 with the rebranding of Yodel XL to “differentiate itself from its sister company, parcel carrier Yodel”. Chief executive Ian Howell joined Arrow XL in October 2013. His career spans 23 years in logistics and retail, starting with 10 years in operational roles for third party logistics operators including Wincanton and Tibbett & Britten. In 2000 he moved […]
Yodel has added 13 sites to its network for this Christmas as it prepares to handle 15% more parcels than last year.
Arrow XL has reported a significant boost in customer satisfaction since the launch of its AskAxl live tracking app last autumn.