Hermes has spent £18m on handheld technology to improve its customers’ experience. The 20,000 devices, which will all be in operation by the summer with couriers and in myHermes parcel shops, have improved GPS tracking technology. The carrier said they would allow it to reduce the delivery windows it gives to customers to two hours by the end of 2016. The 4G enabled devices have a 10 hour battery life, and will allow parcels be tracked all the way to […]
Almost a third of logistics companies fear new B2C delivery methods such as click and collect, viewing them as a threat to their businesses, according to a report by Barclays.
A quarter of internet shoppers have a next-day delivery subscription, Royal Mail has found, and warned retailers that they must keep up with demand for fast, free delivery to retain their customers.
A new price comparison website aimed at fleet operators has been launched by former operator Simon Marsh.