Fortnum & Mason shifts tea packing to DC


 

Upmarket grocer Fortnum & Mason has increased the efficiency of its tea packing process by installing a dedicated chamber within the retailer’s warehouse in Sutton near Ely in Cambridgeshire. Previously, Fortnum & Mason employees measured and packed 125g and 250g bags of tea on location at its London-based outlets in Piccadilly, St Pancras and Heathrow Terminal 5. Now the retailer has moved this process to its Sutton DC, allowing its retail staff to solely concentrate on customer service and sales. The […]