Do operators really fear click and collect?


 

Barclays’ The Last Mile report has found that around a third of transport and logistics firms perceive click and collect as a threat to their business. With click and collect estimated to account for over a third of the B2C deliveries by 2018, predicted to be around 433 million shipments a year, The Hub spoke to some of the major players in the parcel delivery sector about how they see the service. Patrick Gallagher, CEO at same-day courier firm CitySprint, […]