UK Mail tight-lipped about action taken in wake of Dispatches expose


 

UK Mail has declined to say what changes it has made to its operation since staff at one of its depots were shown on television mistreating customer consignments. In a report broadcast on 29 April last year, Channel 4’s Dispatches secretly filmed staff at UK Mail’s Bournemouth depot throwing and kicking parcels marked ‘fragile’ around, sweeping parcels off conveyors to floor level, and leaving boxes stacked precariously on the floor. Staff at the depot were also filmed talking about taking […]