Since joining FedEx Express in 1995, Trevor Hoyle (pictured) has seen both the parcels industry and the way the company operates change dramatically, especially with the internet bringing new challenges. As he steps up to his new role as vice president, operations UK and Ireland, for FedEx Express and FedEx UK, the company is continuing to streamline its business and bring together the two separate operations that it has been formed of since the acquisition of domestic express carrier ANC […]
FedEx Express is now offering customers sending parcels to and from the UK access to its Priority Alert service. Priority Alert and Priority Alert Plus were launched in Europe, the Middle East and Africa (EMEA) yesterday [10 October]. The service identifies time-critical, valuable and temperature-sensitive parcels by the use of bright pink tape to ensure they are delivered quickly. Both priority services allow customers to monitor and track their parcel. “Our customers expect agility, speed and reliability for their global […]
John Lewis has begun a trial investigating the pros and cons of bringing its parcel deliveries in-house.
DHL, FedEx and Royal Mail have been named among the top 20 strongest business brands for the second year running in the annual ‘Superbrands’ league table.