Royal Mail strike threat drives customers to rival carriers


 

The ongoing threat of strike action at Royal Mail has encouraged many of its customers to switch to rival carriers, while growth in new contracts has slowed, the firm admitted in its half year results. As a result, the recently privatised carrier expects that parcel volumes for the nine months to December 2013 will remain broadly unchanged, depending on the strength of the Christmas peak. Its results for the six months ending 29 September 2013 show a 147% growth in […]