Scania has developed an updated Customer Satisfaction Index (CSI) system to help managers improve network performance and response times to customer queries. The system provides Scania’s managers with instant access to customers’ feedback via an […]
Scania, Nestlé, UPS and Route Monkey have signed up to a new international partnership focused on tackling road freight emissions.
Nantwich, Cheshire-based Boughey Distribution has reshuffled some of its management team, creating two new roles to raise levels of service to customers.
Stobart Group and A.W. Jenkinson Forest Products have struck a second joint procurement deal with Scania to take delivery of a combined 1,000 trucks over the next two years. Between March 2012 and December 2013 […]