Two post and parcel carriers at the centre of a recent investigation by Channel 4 programme Dispatches have said they do not believe its findings to be representative of service levels across their operations. In a report broadcast on 29 April, Dispatches showed staff secretly filmed at UK Mail’s Bournemouth depot throwing and kicking parcels marked ‘fragile’ around; sweeping parcels indiscriminately from conveyors to floor; and leaving boxes stacked six-high, leaning over precariously. Staff were also filmed suggesting that items […]
Yodel has simplified its business structure so that all operations will now be run through Yodel Delivery Network.
DX Group has been refused planning permission for its proposed super hub in Essington, Staffordshire.
Hermes is set to roll out an improved delivery window service this year, which will narrow its delivery slots down to just a couple of hours.