A quarter of SME online retailers plan to focus on improving their delivery and returns processes in 2013 as the sector becomes more competitive. A study commissioned by Royal Mail revealed that small online retailers will prioritise improving their delivery and returns services above improving the range and quality of products they sell and pricing more competitively. Over half of the small e-tailers questioned saw an increase in sales last year. Some 64% are confident that sales will rise in […]
Challenging market conditions in the UK and Europe combined with the loss of a major fashion contract saw pre-tax losses widen and turnover fall at TNT UK last year.
DPD has opened the fourth in its series of new “super depots” ahead of what it expects to be its busiest Christmas peak period to date.
Royal Mail has admitted that the threat of industrial action and the introduction of size-based parcel pricing led to volumes being flat in the first nine months of the current financial year.