Hermes has appointed two new board members to help support its plans for growth in the home delivery market. Ex-Parcelforce board member Gary Winter has joined the company as sales and marketing director, along with […]
Hermes has been awarded a five-year contract with fashion chain New Look to handle the home delivery of the retailer’s e-commerce orders. Delivering more than three million parcels per year to UK households, the goods […]
Social media looks set to play a more prominent role in customer service responses to online shoppers, according to research by home delivery firm Hermes. The parcels firm conducted a survey amongst its key retail […]
Ofcom has ruled that in order to maintain competition in the parcels sector, the cap on Royal Mail’s second-class stamp parcel service must remain.