DPD’s smartphone-friendly website has smashed the one million unique user milestone, with more than 2.5 million parcels tracked via the online service in its first six months of operation. Since its launch in November 2011, which the parcels giant says was an industry-first, more than 55,000 deliveries have also been rearranged via the QR (quick response) codes printed on DPD calling cards. Customers scan the code and are directed instantly to the specific web page allowing redelivery. Dwain McDonald, DPD […]
B2C parcel giant DPD says it is enhancing its green credentials by providing carbon neutral shipping from its five major European markets at no extra cost to the customer. The initiative, badged Total Zero, will see the company build on measures to reduce its carbon footprint as well as buy carbon credits to offset remaining CO2 from its 2.5m daily parcel movements. From July, business and consumer shipments to all destinations around the world from France, Germany, UK, Netherlands, Belgium […]
DPD hopes to build a £100m parcel hub in the East Midlands, increasing its overall capacity by 65%.
Christmas 2012 was another record-breaking year for parcel carriers, with many reporting volumes that made 2011’s peak seem a simple task. With year-on-year volumes rising every Christmas and the online retail boom not showing any signs of slowing down, how are carriers ensuring they are well prepared for 2013’s peak? Retailers again reported record-breaking internet sales over the festive period. Web sales were up 44% for City Link customer John Lewis, and 11% for Hermes customer Next. Debenhams also saw […]