Awards

Team of the Year shortlist profiled

May 31, 2012 Steve Hobson

Ceva Ceva manages warehousing, as well as finance and facilities, training and HR for one of the UK’s leading DIY and garden centre retailers at a site in Burton upon Trent. The company drew up a plan for staff to: ensure they understand what its client requires; turn those requirements into measurable statements; measure and trend the activity; use continuous improvement to better them; develop the team through continuous improvement; never stand still. Judges said the plan had been well […]

Awards

Training Award shortlist profiled

May 31, 2012 Steve Hobson

Eddie Stobart Recognising a need to identify, nurture and develop emerging leaders within the company, Stobart Group designed a Management Development Programme (MDP) and First Line Manager course, launching both in September 2010. All MDP delegates are mentored one-on-one by a Stobart company director throughout the programme while completing a mixture of training courses, job placements and work-based projects. FLM delegates also work through a bespoke programme, taking part in formal training and creating their own personal development plan. The […]

News

DPD’s smartphone website passes one million user milestone

May 31, 2012 Hayley Pink

DPD’s smartphone-friendly website has smashed the one million unique user milestone, with more than 2.5 million parcels tracked via the online service in its first six months of operation. Since its launch in November 2011, which the parcels giant says was an industry-first, more than 55,000 deliveries have also been rearranged via the QR (quick response) codes printed on DPD calling cards. Customers scan the code and are directed instantly to the specific web page allowing redelivery. Dwain McDonald, DPD […]

Awards

Dealer of the Year shortlist profiled

May 31, 2012 Steve Hobson

AN Richards AN Richards is the MAN service dealer covering North Wales based out of Froncysylte, near Llangollen. The family-run business first opened its doors in 1905 and today is run by Bryn and Gary Richards. As a service agent it relies on its reputation for service and parts; technicians booked 96% of the time, a 95% MoT pass rate and parts sales exceeded £1m for the first time. MAN internal awards include 2012 Service Provider of the Year, and […]

Awards

Fleet Van of the Year shortlist profiled

May 31, 2012 Steve Hobson

Renault Kangoo Z.E. The first mass production full electric van, the Kangoo Z.E. benefits from the government’s 20% grant towards the purchase of plug-in light commercial vehicles. Sharing most components with the standard Kangoo, the Z.E. (zero emissions) offers the same 650kg payload. There are a range of options for funding the van and its expensive battery pack, which is hired from Renault. The 100 mile range and 12 hour charging time may limit its application however. Ford Transit Last […]

News

Hermes predicts social media will enhance home deliveries

May 30, 2012 Hayley Pink

Social media looks set to play a more prominent role in customer service responses to online shoppers, according to research by home delivery firm Hermes. The parcels firm conducted a survey amongst its key retail clients, and found that while telephone and email were still the preferred routes to customer service, new communication channels are expected to drive improvements in the future. In particular, two-in-five respondents believe web chat will become more important, with 21% opting for Twitter and 15% […]

SJ Bargh
Contract Wins

SJ Bargh wins organic milk contract

May 30, 2012 Chris Druce

SJ Bargh has signed its first entirely organic milk contract with the Organic Milk Suppliers Cooperative (Omsco) The three-year deal will see the logistics company collecting around 50 million litres of milk a year from farms in Central England, North Wales, Lancashire and Yorkshire. The operation, which began last month, is based at SJ Bargh’s Endon depot near Stoke-on-Trent. While the company already delivers more than 3 million litres of milk each day, the contract brings new challenges as organic […]

Fowler Welch vechile with Winterbotham's Uneartherd branded Fiat
Contract Wins

Fowler Welch wins new foodservice contract

May 30, 2012 Chris Druce

Fowler Welch has won a contract with foodservice and retail food supplier Winterbotham Darby. The contract, the value of which was not disclosed, will see Fowler Welch store, pick and dispatch in excess of 5 million cases per year from its facility at  Paddock Wood,  Kent. Ian Render, operations manager at Winterbotham Darby, says: “We run an intensive operation which places high demands on the supply chain. We were looking for a distribution partner who could meet, and surpass, our […]

Olympic Stadium
Industry News

TfL hosting Olympics advice session on Twitter today

May 30, 2012 Chris Druce

Transport for London (TfL) is hosting a Twitter chat today, which will provide advice on how to reduce deliveries during the Games, as well as ways to ensure your staff get to work during the busy summer ahead. Experts Ben Dowd, business director at O2; Ben Plowden, director of surface planning at TfL; and Lindsey Venter, Group HR director at the Zetter Hotel will be on hand to advise and share ideas. Follow at #GAOTG from 11.30pm today (30 May) […]

News

“Competitive” industry keeps margins tight, says Maxi Haulage

May 30, 2012 Christopher Walton

Scottish operator Maxi Haulage, part of Maxi Group, has revealed a 17% increase in turnover but says the “competitive nature of the haulage industry” is keeping  profit margins tight. In unaudited accounts set to be filed at Companies House later this month, Maxi reveals that for the year-ending 30 September it saw revenue rise to £40.4m, from £34.5m a year ago. Pre-tax profit rose 6% to £2m from £1.9m in the previous 12 month period. Chairman Gerry Atkinson tells MT.co.uk: […]